Support

Support center

Primary channel: soporte@capacero.ar. WhatsApp Cero also has an operations panel in Negocios.

Meta App Review

  • Privacy: capacero.ar/privacidad
  • Terms: capacero.ar/terminos
  • Data deletion: capacero.ar/eliminar-datos
  • Operator packet: docs/runbooks/meta-app-review-packet.md
  • Use cases: business messaging, Embedded Signup onboarding, conversational CRM, leads and gated campaigns.
  • App Review video: record login → Embedded Signup → test message → support / data deletion (when Meta_* is configured).

Meta products (one app)

  • WhatsApp Ceroenabled

    Control plane, outbound flows, templates, workers and signed webhooks.

  • Instagram Ceroscaffold ready

    Graph probe + sameAs; multi-object webhook ready to enable.

  • Facebook Pagesscaffold ready

    Page normalizer prepared; Pages binding after App Review.

  • Messengerscaffold ready

    Shares the page object; routing through the messaging field.

  • Meta Loginscaffold ready

    Facebook OAuth provider through Supabase + Graph scopes.

  • Embedded Signupscaffold ready

    Start is ready; token exchange when META_APP_* and v4 configuration are available.

  • Meta Leadsscaffold ready

    Leadgen ingestion through page webhook + Cerebro CRM.

  • Campaignsscaffold ready

    Gated Marketing API; no automatic spending until Ops.

  • Conversational CRMscaffold ready

    WA/Messenger conversations → Negocios/Cerebro CRM.

Operational WhatsApp: /whatsapp-cero/support.

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Support | Capa Cero